Project Coordinator/Research Assistant: Behavioural Medicine Lab; University of Victoria

January 2017 - Present

• Coordinate participants and data collection and analysis for multiple studies, including a web-based intervention study promoting physical activity in mothers with dependent children; produced and submitted successful ethics application

• Developed a 10-week platform, content, and program for study; work with a computer science associate to adapt and develop weekly online platform and begin development on a daily mobile app to better track participants

• Responsible for recruitment strategy, assessing and registering participants; source participants through Facebook groups and by producing and distributing fliers

• Correspond with participants throughout study for onboarding, scheduling and coordinating participant information collection meetings, providing information, and responding to concerns and queries

• Perform qualitative and quantitative data collection; develop and utilize accurate and effective methods of data collection, including entry/exit questionnaires to assess feasibility of study with greater scope

• Analyze and “clean” collected data, compiling with participant logs to assess effectiveness of methods

• Develop visual representations of data including charts and graphs for participants at the end of study

• Train fill-in staff to progress study during absences, and produce training documents to provide information and solutions

• Supervise 1 undergraduate student during a directed study program, performing biweekly check-ins and assessing progress and product quality; provide primary point of contact for study content issues/concerns

Rehabilitation Coordinator: Shelbourne Physical Therapy

July 2018 - February 2019

• Scheduled client appointments with kinesiologists through satellite clinic at Gordon Head Recreation Centre

• Billed clients and third-party insurance providers; contacted 1-2 year back-catalogue of clients to collect outstanding payments, liaising with lawyers and ICBC

• Coordinated with kinesiologists and Gordon Head Recreation to produce seasonal scheduling of group classes to avoid instructor overlap or facility scheduling conflicts

• Managed social media presence and developed videos and infographics to increase awareness and promote services; responsible for a 4000% increase in Facebook engagement through strategic timing of posts and consistent content

• Performed independent research on health issues through access to high-level academic journals, summarized and compiled information into plain language for reference

• Oversaw implementation of Jane practice management software for booking, scheduling and information storage; transferred existing class/instructor information and created training document for new employees to promote knowledge transfer

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Medical Office Assistant: Cook Street Village Medical Clinic

March 2018 - August 2018

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• Scheduled daily client appointments and follow-ups to review test results, and ensured patient flow to maximize efficiency

• Cleaned exam rooms, restocked supplies, coordinated with full-time medical office assistant regarding inventory management

• Requisitioned tests, and received results, organizing and assigning them to appropriate client files

• Coordinated with LifeLabs to pick up samples for testing and return results

• Administered pregnancy and urinary tract infection tests, assisted with ear irrigation

• Performed general office administrative tasks, including answering phones, email correspondence, and faxing documents

Test Administrator: Centre for Occupational Research and Testing; University of Victoria

May 2017 - June 2018

• Administered individual time-sensitive pass/fail treadmill and six-circuit tests for up to 12 BC-wide firefighter applicants per day

• Clearly communicate test parameters and expectations to applicants, and walk them through the exam beforehand

• Coordinate with other administrators to keep applicants on schedule and maximize efficiency

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Inclusion Facilitator: Community Living Victoria

May 2015 - January 2017

• Assisted teens with developmental disabilities, providing care and chaperoning them on scheduled day trips and outings coordinated through Gordon Head Recreation, Esquimalt Recreation, and Camosun College Pacific Institute of Sport Excellence

• Monitored clients for behavioural triggers, interpersonal interactions, and body language indicating distress; familiarized self with client profiles to build knowledge of individual needs, triggers and challenging behaviours

• Collaborated with colleagues to confirm scheduling, head counts and hazard assessments, and maximize client experience

• Provided transportation for teens in handicapped-accessible van